If you have a dispute with an OMA-member mediator, you may use OMA’s Mediator Complaint Process to seek resolution.
Lodging a Complaint
To lodge a complaint, or for more information, please email MCP@ORMediation.org. Your message will go directly to the Chair of the Complaint Panel, and will be held in the strictest confidence.
Background
Supporting and maintaining high quality mediation practice is of paramount importance OMA’s mission. Given this, in 2006 the Board of Directors approved a voluntary process for resolving disputes with OMA mediators. We are hopeful that this process will be a useful tool to address questionable practices and maintain a high quality of service for all. The full procedure can be downloaded HERE.
If you would like to support the ongoing development and improvement of this procedure, please connect with the OMA Standards and Practices Committee on the OMA Committees page.